We are a diverse team of commercial cleaning professionals committed to honoring God in the development of one another with a united purpose of unselfishly serving others.
Excellent service, from start to satisfaction.
In everything we do, we pledge honesty, dependability and a job well done.
Marion E. Wade, founder of ServiceMaster, had a very strong system of moral and ethical principles he instilled in his company from its inception. These core beliefs have also become our primary objectives:
To honor God in all we do
Faithful adherence to a strong moral and ethical ideal should guide all aspects of a company's operation, as well as one's personal life. It is not an expression of a particular religious belief, or a basis for exclusion. Rather, it is a mandate for inclusion, and a constant reminder for us to do the right thing in the right way. We encourage everyone in our ServiceMaster family to live by principles of honesty, fairness and diligence. As Marion E. Wade once said, "If you don"t live it, you don"t believe it."
To excel with customers
Only by providing service excellence can we achieve our goals. If we remain true to our principles, we cannot be satisfied with "good enough." We must always strive to provide our clients the highest in quality and value.
To help people develop
As a leader in the business community, it is our responsibility to help people develop personally, as well as professionally. To this end, we provide our employees with ongoing opportunities to learn new skills and advance within our company. Expectations are clearly expressed and merit is rewarded through our system of incentives and awards. By motivating our people to fulfill their own potential and by treating them with respect, we develop their confidence and their ability to contribute to the community, as well as enhancing the quality of their professional performance.
To grow profitably
It is our responsibility to remain a stable means of support for our employees. By growing profitably, we can set a positive example for the rest of the business community—that profitability is the by-product of hard work and ethical business practices.
These simple objectives form the foundation for our success.
Our culture is built on the foundation of our core values so that we can serve our customers and our employees. We have a culture of execution and accountability with a “just get it done” mindset. And we have fun doing it.
ServiceMaster by Marshall supports an entrepreneurial culture by empowering managers and associates to make their jobs rewarding, enriching and fulfilling. Training programs are provided to ensure our people know how to best serve our customers, as well as to provide personal success and growth.
Our commitment to excellence in management, service and customer satisfaction is second to none. Being responsive to customer needs is a talent shared and nurtured by everyone at ServiceMaster by Marshall. We believe that providing exceptional service is invaluable to sustaining profitable operations over the long term.